When choosing a cleaning service, no doubt you are seeking one which is reliable, trustworthy, flexible and professional.
Across the Norfolk Cleaning network we aim to provide this and much, much more.
Since we started in 2000, we have provided well in excess of a million hours of service across the Norfolk. With over 80% of the services so far provided being repeat, whether it be weekly, fortnightly, monthly or ad hoc. Because of the high rate of repeat customers this gives us confidence to feel we are getting it right most of the time. In fact, our customer feedback tells us we are “getting it right” 99.99% of the time but our goal is 100% customer service satisfaction.
The principal reason we continue to adapt and evolve our business model is to ensure that we are meeting our customers’ expectations. One example of this has been to use modern technology and the introduction of the real time tracking our teams using GPS. This ensures our customers get the time they have paid for has been spent at our customers’ premises since this is the most common problem within our industry.
While we were not the first cleaning company in the Norfolk area, we take pride in being market leaders,
As a result of our philosophy to be the most forward thinking home cleaning company and our focus on understanding customer needs, we have and will continue to expand across Norfolk..
Our constant aims are to provide a quality service at affordable prices and we do our best to offer a value-for-money service in all aspects. Our team is available 7 days a week to advice on the best rates for domestic and commercial cleaning.
We have specialist teams to offer Comprehensive Commercial cleaning packages
End Of Tenancy
What our customers are saying
What our customers are saying
Thank you to the team at Dcs Norfolk for making our Oven look like new again. We will be using your Oven Cleaning Service again after Christmas.
I would highly recommend Diamond Cleaning to family, friends, and can't wait to use them again!
Diamond Cleaning I just want to say your cleaners are absolutely amazing everything is always brilliant nothing is a problem the team were amazing this week had a bit of time so when I came back she said I have cleaned the inside of the upstairs windows what a star and what an amazing company keep up the good work x
The best! Diamond Cleaning Services are responsible for making us sparkle Thank you Diamond, we couldn't do it without you.
Diamond arrived this morning to Clean our Lounge and Hall carpets and we can say how pleased we are with the results and we will use this company again. Many thanks.
We recently had Dcs Cleaners take care of our End of Tenancy cleaning for us in our proeprty in Cromer and wow what a job they done, well done to your team and we will use you againg, We also loved the fact that we had to sign a customer satisfaction form before the cleaners left so we knew both parties were happy with the job.