Call 7days a week from 9am - 9pm

Diamond Cleaning Services
01328 822501

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Norfolk Carpet Cleaning


Why you should choose Pro Carpet Cleaning

 

Because we aim to provide highly competitive carpet cleaning rates for an unbeatable service, delivered at your convenience.


Whether carpet cleaning is required after an accidental wine spill, for the removal of unwanted pet odours or because of general wear and tear, Diamond Carpet Cleaning can help.


  • Professional cleaning of all carpets, rugs 
  • State of the art, high pressure machinery
  • Fully trained technicians
  • Fixed, honest pricing
  • Thousands of satisfied customers
  • Over 15 years of experience


Why should I get my carpets cleaned?


Carpets absorb all sorts of nasty things including chemical contamination, outdoor pollutants, pesticides, biocontaminants, allergens, volatile organic compounds, combustion products, asbestos, dust mites, bacteria, grease and oil deposits, sand, soil and food particles.

 

Regular carpet cleaning will help to remove these contaminants leading to a healthier element for you and your family.


How often should my carpets be cleaned?

 

For people with allergies or breathing-related conditions such as asthma, doctors recommend carpets, upholstery and curtains be professionally cleaned every 3 to 6 months.

 

For general carpet cleaning on an average use residential carpet, we suggest cleaning every 12 months.


How do you take payment?

 

We can take debit card payments on site or are happy to accept cash or on the day. Please note that unless previous agreed, payment must be made on the day


What is your cancellation policy?

 

If cancelling with less then 24 hours notice we do reserve the right to charge full price


Diamond Carpet Cleaning move the furniture?

 

We can move certain items of furniture, but are limited due to health and safety legislation. As such, if you have any items of furniture that you definitely need moved, it is best to do this prior to our arrival e.g. wardrobes and double beds, Sofas etc.

 

If you are moving furniture, we do recommend allowing 24 hours before moving them back onto the carpets.


What should I do before you arrive?

 

It would be very helpful if prior to arrival you can remove items on the floor from areas to be cleaned e.g. shoes, toys etc. Also, if you have valuable items on any pieces of furniture that will require moving, could you please move these to a safe location. Because of the weight limit to what can be moved by our carpet cleaners, please move any heavily items.


Can you guarantee to remove stains?

 

As is mentioned in our terms and conditions, this is something we cannot guarantee. Due to the amount of variables e.g. nature of the stain, type of carpet, age of the stain, if you've tried treating it yourself etc, no professional carpet cleaner can ever give you an absolute guarantee on stains.


Is Stain Protector and Carpet Conditioner included in the price?

 

Unless specifically requested, the price quoted will be for deep cleaning and stain treatment, and would not include any carpet maintenance treatments. This can be taken as optional extras on the day.


How long will my carpet take to dry?

 

Drying time will vary depending on the thickness of your carpet, weather conditions and air circulation in your home. Normally your carpets will be dry in 4 to 12 hours, but in some instances can take up to 24-48 hours.



Clear, Honest Pricing - Far too often carpet cleaners will quote you one price before the job and another at the end - we promise never to do this. The price we quote will ALWAYS be the price you pay.


With rooms starting from as little as £25, contact us today for a free carpet cleaning quote on 01328 822501 You call 7days a week from 9am - 9pm